I dont like getting robbed.
Before you start saying anything some people do. Ndio hiyo link.
I bought a bundle on Orange Kenyas 3G+ modem thinking I would use the bundle slowly over a long time. Shock on le me. The damn thing expires then you are supposed to know that somehow telepathically and reclaim it by rolling over into the next month. This is supposed to be done by topping up the modem with another bundle. Note that they dont bother to send you a reminder text or warning of any sort as to the tragedy about to befall your bundle
Now Tom Makau makes a good argument for the case for the telecom networks but I find this a preposterous QoS delivered by the respective telecom networks. This is because this is standard practice across all the networks. That I am billed for a service that I do not consume is rather thuggish. At the very least they should re-emburse the subscribers for the unused data otherwise they are robbing us under our noses.
I am submitting a report to the CCK on this but judging from previous responses I doubt I will get any help.