Orange Kenya: Most Infuriating Sleeping Giant

So today I woke up to this from the folks over a @orange_kenya

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Which is a follow up to a full page ad from yesterday where they prove to be the cheaper option for making calls either way you slice it.

Have been an Orange customer since they started operations and I am particularly a sucker for their brand and marketing. Whoever manages this is pretty good at their job. The marketing is however miles away from the actual service that you recieve. I have for instance been complaining about the notification of the end of an unlimited internet subscription cycle. Currently at the end of the month data just starts using your airtime. An SMS a day before this happens would enable me to promptly subscribe again for the next month. But now I am left with no Airtime, no data and feeling annoyed.

Either way Orange are a giant that has been sitting in its own pee for a long time and at least I think they are now starting to think of taking on the new giant whom they allowed to grow up.

I have always advocated for the underdogs to accept their place and work with it instead of calling themselves leading anything. Safaricom is the mother and father of the telco industry as it stands. Market dual SIM phones like your life depends on it, because it does. Orange should infact be only selling Dual SIM versions of all the popular hardware. And sell them at cost. Then market your network as cheap for calls and data. Dont ask anyone to dump Safaricom because they wont. My Safaricom line has never left my side and remains my main line. I however make most of my calls and data and text from my Orange line for purely economic reasons.

Invite users to try out your ecosystem without destabilizing their routine. Cannibalize Safaricom’s market slowly and eventually profits will come.

The way out is not in price wars as Airtel has realized. Be the side chick and even though you may never manage to replace the wife, you will get most of the money. Which is the whole point anyway. Dont seek to replace Safaricoms SIM, fight for space next to it. There is a reason Safaricom never sells any Twin SIM handset. Its a mortal threat and they know it.

I thought Yu were going to go this route but they just joined the Line and are now angling for an exit.

Orang has another Troika in its arsenal but is content with leaving it as a dumb data pipe. The CDMA network that the predecessor Telkom Kenya worked so hard to build is basically now Modemland. Launch a slew of Smartphones that run on CDMA and sell them for cheap. Make data on this network cheaper than on GSM because I believe technically this is the case. Now you know that anyone who buys this handset is not going anywhere and the tech assures this.

Why they are not negotiating with AT&T for their old iphone 4 s that run on CDMA to resell locally for super cheap is puzzling. Here they have a network hat is  mostly idle that assures lock in and revenue and they do nothing to monetize it.

Meanwhile lets see how much money Safaricom makes this quarter.

 

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Apple Ecosystem

Apple gets a lot of flack for being seen as the epitome of wealthy consumerist culture.  I suppose being at the top attracts al the haters on the planet. I used to be in that bandwagon and regularly gagged when I heard the prices of their computers, laptops, and phones. Used to wonder what kinda morons would spend their money on a brand name when you could get a machine with higher specs for a fraction of the price.

I was soon to eat my words when I got myself a Macbook Pro. The build quality, stability and support from the mothership was amazing. It helps when there are limited versions of a product from a company thus allowing a critical mass of users for them to be able to iron out any flaws. It also allows for a better design.

Anyhoo, last week my harddrive finally died after warning me for many months. I tried doing what Apple suggests and walked into one of their resellers or service centers and asked them what a replacement would cost. The figures quoted were beyond ridiculous. They even wanted to charge me for installing the OS. A whole 6,000 bob.  Please note that every Macbook comes with OSX and so it follows if I show up with a macbook, then at some point OSX was installed on it. To charge me to return it to that state is rather ridiculous and actually illustrates why people see Apple as a money hungry beast.

I decided to just buy a harddisk of the shelf and I managed to get a 1TB disk from Bestell in town and bought the T3 screwdriver set long Luthuli Avenue and replaced the harddisk myself using the iFixit guides.

Am not rich so paying some guy to pop a DVD into my drive and clicking Next didn’t sound like a plan. Attempts at cloning my drive were fruitless as the thing was barely spinning up.

I was frustrated and just went home, connected to ethernet and switched it on. Didn’t know what to expect but after a minute or two it asked me if I want to start internet recovery. I had few options and so said yes. Long story short, it downloaded a bunch of files and installed  a recovery partition after which I was asked if want to install OSX Mountain Lion. It downloaded the files and installed with very little intervention from me.

I doubt there are any other software platforms that offer such a service from a fresh harddisk with no software on it. Ofcourse this means that there is some rudimentary or maybe not so rudimentary OS that runs above whatever is running on the harddisk and that connect to the internet and send or receive whatever it wants. This is clearly a nightmare to security conscious people but this is a non issue for me. I am not running a govt agency from my laptop, yet.

I am liking this also throwing in the free software upgrades and maturing ecosystem I am slowly getting sucked into the Apple Universe. I hate the locked up nature though and this may be what will prevent me from getting an iPhone. Its too limiting and they have no twin SIM configurations. Thats a deal breaker.

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2013 Conclusion: Arusha

2013 has been or rather was a good year for me. Ticked off a couple of items on my bucket list and added others and proceeded to tick them off.

Fiiiiinaly graduated from campus, Attended the World Youth Day in Brazil, became the subject of a documentary still in production, got a good job and witnessed many happy moments with friends and family.

So me and the sister decided to ‘jump’ the year ‘Overseas’ . . ok fine over land next door in Arusha. Its a rather short trip over land and the border crossings are not fussy at all. I think we spent all of 15 mins getting cleared inclusive of our car. I suspect though that my sister was well armed with all requisite documents.  I was happy to clutch my beer can.

We were however looking suspicious or maybe its a Kenyan number plate thing but we were stopped several times by Tanzanian cops who were very interested in the Drivers license and Comesa Insurance. If these two are in order most would let you pass but there are always the stubborn types who simply want a bribe. they will angle for silly things like the fire extinguisher type and the log book etc. Not wanting to get acquinted with the legal system of the Swahili speakers we gave a token, and we were waved away with very broad smiles. They however take bribes rather awkwardly as though they don’t know what to do during the process. twas hilarious.

Did not encounter a single pothole on the Tanzania side and all road markings were intact and more or less made sense with busstops clearly marked and plenty of road signs to guide drivers. Traffic lights are mostly obeyed however their equivalent of yellow lines are totally ignored and guys overtake anywhere. Their police have shiny new speedguns which they use with relish like our cops and Alcoblow. Its however pleasurable driving with breathtaking scenery in along the plains especially about 20km past Arusha which seems predominantly Maasai populated.

We stayed at Pamoja Expedition Lodge a small bed n breakfast on the outskirts of Arusha with very nice facilities and nice whether you want peace and quiet or want to paint the town red, the staff will accommodate you either way.

Booze and food is cheap in Arusha though depending on where you are buying but in most stores, stuff is cheaper than in .ke

Arusha, located next to the Kilimanjaro, is on...
Arusha, located next to the Kilimanjaro, is one of three cities in Tanzania that provides continuous water supply. (Photo credit: Wikipedia)

I would like to tour more of Tanzania especially the less talked about southern areas. I am sure there are gems down there that are not frequented by many.

My new year resolution is to find a way of crossing over into Malawi.

 

 

 

 

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